Mixed cleanliness reports: many guests describe the hotel as very clean and comfortable, but several serious issues were reported (blood-stained sheets, reports of bugs/spider and missed sheet changes), so overall cleanliness is below target.

Service is frequently praised (helpful, courteous front desk; specific staff called out positively), though there are isolated complaints about handling of 3rd-party bookings and breakfast staff removing service early—overall service rated strongly positive.

Location repeatedly described as excellent/central and a strong positive, though some rooms face a busy boulevard and there are noise concerns from neighbours and nearby works.

Rooms are often described as clean, comfortable and spacious, with good bedding; several guests reported functional issues (jetted tub not working, fridge/frig broken, cold A/C, lack of hot water in shower for some), so room quality is slightly above average but mixed.

Amenities (pool, gym, Netflix-capable TVs, ice machines, breakfast buffet) are noted and generally positive; some amenity failures were reported (broken jetted tub, fridge issues), but overall amenities contribute positively.

Mixed value impressions: several guests found the stay good value and rated it highly, but there are notable complaints about an excessive price charged via a booking site for one night and perceived overpricing in that instance.

Breakfast and F&B receive generally positive comments (good buffet, variety of juices), but there are criticisms about quality and instances of breakfast being removed early; overall moderately positive.

Overall experience skews positive with many strong recommendations, peaceful stays, and repeat customers, though a minority had serious negative experiences (cleanliness/bugs, service gaps). Net impression remains very positive.