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Sheraton Dallas Hotel
400 Olive St, Dallas, TX, 75201
Last updated: September 20, 2026 (editorial facts)
Indexed: 587 verified reviews · 78 amenities · 17 room types · room count pending confirmation in the hotel guide
9.0/10 Exceptional (587 reviews). Sheraton Dallas Hotel is a strong match for downtown convention and leisure stays that want a rooftop pool, on-site dining, and DART access. The Majestic Theater is a 3-minute straight-line walk. The hotel guide does not publish a green-building certification or a safety band for Dallas.
Neighborhood: Downtown Dallas, North Olive Street
Show on map400 Olive St, Dallas, TX, 75201
Oct 31 – Nov 1
1 night · 2 travelers, 1 room
Voyza AI summary
Sheraton Dallas Hotel is a full-service, four-star convention hotel at 400 North Olive Street in the City Center District of downtown Dallas, Texas, at coordinates 32.784686, -96.794851. It is a Sheraton in the Marriott Bonvoy portfolio. The complex was originally part of the Southland Center, designed by Welton Becket and Associates, and guest rooms were renovated in 2019. It spans three interconnected towers and 42 stories. The European Commission GHSL layer classifies the site as an urban centre of 1,853.6 people per square kilometer. The Google Maps pin sits 49 meters from the recorded coordinates.
Signature facilities are an outdoor rooftop pool, a fitness center the property lists as complimentary for all guests, the Sheraton Club Lounge, Open Palette, Draft Sports Bar and Lounge, The Parlor, Open Mkt, and 230,000 square feet of meeting and event space. The Dallas Ballroom seats conventions of more than 2,000, and the property can host functions for up to 5,000 people. The Sheraton Dallas and Dallas Marriott Downtown are linked by a sky bridge through the Dallas Downtown Connection. A skybridge also connects the hotel to Plaza of the Americas. The hotel guide's at-a-glance table says the room count is pending confirmation with the property. The body publishes 1,841 guest rooms and 242 suites, including 22 presidential suites. One sentence in the same guide says 1,840 guest rooms and 242 suites, and another says 283 suites.
The Majestic Theater is 0.14 miles (221 meters) away, about a 3-minute straight-line walk. The guide also quotes a street walk of about 0.2 miles and 5 minutes for the same theater; it says street-route times are the better planning figure. Pearl/Arts District Station is described as within a minute's walk, and the nearest measured transit stop of any kind is 136 meters away. Dallas Love Field is 5.16 miles in a straight line, with a 19-minute Mapbox-routed drive. A separate road figure in the guide puts Love Field at 5.4 miles and about 10 minutes without traffic. The locality reads as walkable dining with an entertainment-district character, and the noise level is lively.
For a longer editorial write-up, see the Sheraton Dallas Hotel amenities, proximity, and rates guide.
Checking availability
Guest rooms were renovated in 2019 and include the Sheraton Signature Sleep Experience. The hotel guide's at-a-glance table says the room count is pending confirmation. The body publishes 1,841 guest rooms and 242 suites. Live rates and cancellation terms are in the room cards above.
Rooms renovated in 2019 with the Sheraton Signature Sleep Experience, flat-screen TVs, coffee and tea, air conditioning, daily housekeeping, and a private bathroom. In-room Wi-Fi is complimentary for Marriott Bonvoy members who book direct. Other access tiers carry a surcharge.
Club-level rooms include access to the Sheraton Club Lounge. Platinum, Titanium, and Ambassador Elite members also receive complimentary lounge access, with continental breakfast, evening hors d'oeuvres, and premium beverages.
The guide publishes junior suites, executive suites, and the Dallas Suite inside the tower inventory. Connecting rooms are available on request. Live rates are in the room cards above.
The guide publishes 22 presidential suites. Select rooms include seating areas and walk-in showers. Upper floors can have city views. The at-a-glance table still says the overall room count is pending confirmation with the property.
Four dining concepts sit on the property, plus room service into the evening. Buffet breakfast at Open Palette is charged, and the hotel guide does not publish the amount.
The outdoor rooftop pool has skyline views, cushioned seating, and a canopied lounge bed. The hotel guide does not publish a pool fee. The fitness center overlooks the pool level and is complimentary for all guests according to the property. Supplier data lists a fitness surcharge; the property's published policy is shown here. Equipment includes cardio machines, free weights, five Peloton bikes, Hammer Strength machines, Life Fitness treadmills, and a yoga area.
The hotel has 230,000 square feet of meeting and event space, 60 meeting rooms, five ballrooms, and a conference center. The Dallas Ballroom seats conventions of more than 2,000, and the property can host functions for up to 5,000 people. The Sheraton Dallas and Dallas Marriott Downtown are linked by a sky bridge. With JW Marriott Arts District Hotel, the Dallas Downtown Connection publishes 292,000 square feet of meeting space. Herb 'N Jungle, a fourth-floor garden with murals by Falk Houben, is available for private events. A skybridge connects the hotel to Plaza of the Americas.
The property is wheelchair accessible, with roll-in showers, lift access, and shower chairs. Pets up to 50 pounds stay at no additional charge. Children stay free on existing bedding, and cribs are free on request. Self-parking is $30 per day and valet is $55 per day in the hotel guide. Those amounts are guide figures, not a live quote. In-room Wi-Fi is complimentary for Marriott Bonvoy members who book direct; other tiers carry a surcharge. The hotel lists an on-site electric vehicle charger. A business center, limo and town car service, express check-in and check-out, and a 24-hour front desk are on the property.
Sheraton Dallas Hotel is on North Olive Street in downtown Dallas. Distances in the table are straight-line from the hotel coordinates, and walk times assume 5 km/h. Street routes run longer. The hotel guide says those earlier street-route times are the better planning figure. American Airlines Center is about a 25-minute walk and about a 5-minute drive.
400 Olive St, Dallas, TX, 75201
Open in Google MapsDefault view is roughly a 1-mile context around the property pin.
The address is an urban centre of 1,853.6 people per square kilometer. The locality scores high for walkability, dining, entertainment, business, and family, and low for tranquility. The noise level is lively. The Crow Collection of Asian Art, the AT&T Performing Arts Center, the Wyly Theater, the Morton H. Meyerson Symphony Center, the Sixth Floor Museum at Dealey Plaza, Pacific Plaza Park, Carpenter Park, and Belo Garden Park sit inside the same radius but fall outside the capped measured table. Deep Ellum is under a 20-minute walk on the street route. The Perot Museum is 0.70 miles and about 14 minutes in a straight line; the guide's street figure is about 1.1 miles and a 20-minute walk.
| Category | Location | Distance | Travel time |
|---|---|---|---|
| Theater | Majestic Theater | 0.14 mi (221 m) | 3 min |
| Bar | Kitchen + Kocktails | 0.15 mi (234 m) | 3 min |
| Office | 717 Harwood, Hilltop Tower | 0.19 mi (300 m) | 4 min |
| Office | Santander Tower | 0.27 mi (430 m) | 5 min |
| Attraction | Giant Eyeball | 0.30 mi (488 m) | 6 min |
| Office | Trammell Crow Center | 0.35 mi (559 m) | 7 min |
| Museum | Nasher Sculpture Center | 0.39 mi (630 m) | 8 min |
| Office | Adolphus Tower | 0.40 mi (649 m) | 8 min |
| Museum | Dallas Museum of Art | 0.42 mi (669 m) | 8 min |
| Office | AT&T Headquarters | 0.43 mi (684 m) | 8 min |
| Office | Fountain Place | 0.44 mi (714 m) | 9 min |
| Concert hall | Winspear Opera House | 0.47 mi (754 m) | 9 min |
| Office | Hunt Consolidated | 0.47 mi (759 m) | 9 min |
| Venue | The Westin Dallas Downtown | 0.50 mi (805 m) | 10 min |
| Park | Klyde Warren Park | 0.51 mi (819 m) | 10 min |
| Venue | Crowne Plaza Dallas Downtown by IHG | 0.57 mi (920 m) | 11 min |
| Aquarium | The Dallas World Aquarium | 0.62 mi (991 m) | 12 min |
| Office | The Stack at Deep Ellum | 0.62 mi (996 m) | 12 min |
| Park | Pioneer Plaza | 0.67 mi (1,074 m) | 13 min |
| Museum | Perot Museum of Nature and Science | 0.70 mi (1,125 m) | 14 min |
Walk times in this table are straight-line estimates at 5 km/h. The Majestic Theater is 0.14 miles and about 3 minutes on that basis. An earlier passage in the hotel guide puts the same theater at about 0.2 miles and a 5-minute street walk. The Dallas Museum of Art is 0.42 miles and about 8 minutes straight-line, against an earlier street figure of about 0.4 miles and 11 minutes.
| Restaurant | Rating | Distance | Price |
|---|---|---|---|
| Kitchen + Kocktails | 4.7/5 (22,431 reviews) | 0.15 mi (234 m) · 3 min | Luxury |
| The Woolworth | 4.9/5 (9,685 reviews) | 0.32 mi (520 m) · 6 min | Not published |
| Chick-fil-A | 4.2/5 (1,411 reviews) | 0.38 mi (611 m) · 7 min | Not published |
| Monarch Restaurant | 4.3/5 (1,961 reviews) | 0.41 mi (655 m) · 8 min | Luxury |
Ratings, review counts, and price bands are from Google Maps, observed September 2026. Restaurant results are capped, so this is a sample rather than a complete list.
| Category | Location | Distance | Travel time |
|---|---|---|---|
| Airport | Dallas Love Field (DAL) | 5.16 miles straight-line | 19 min Mapbox drive |
| Airport | Dallas/Fort Worth International (DFW) | 16.10 miles straight-line | Drive time not in dataset |
An earlier road figure in the hotel guide puts Love Field at 5.4 miles and about 10 minutes without traffic, and DFW at about 16.2 miles. The table uses straight-line distances. The 19-minute Love Field time is a Mapbox-routed estimate and can run longer than a no-traffic drive.
The nearest transit stop of any kind is 136 meters (0.08 miles) away, about a 2-minute walk. Within 1,600 meters the dataset records 223 stops and 33 active routes from DART and the McKinney Avenue Transit Authority. The result set is capped, so the true counts may be higher. Pearl/Arts District Station is described as within a minute's walk of the hotel. Public chargers nearby include a Tesla Destination Charger at 0.17 miles (Level 2), ChargePoint at 0.27 miles, and Blink at 0.33 miles. The hotel also lists an on-site electric vehicle charging station. Self-parking in the hotel guide is $30 per day.
| Dimension | Rating | Basis |
|---|---|---|
| Walkability | High | 25 qualifying places nearby. |
| Dining | High | 5 qualifying restaurants nearby. |
| Entertainment | High | 2 performance venues within 2,012 m; 12 relevant places within 2,414 m. |
| Business | High | 8 qualifying business places nearby. |
| Family | High | A marquee family venue within 2,012 m; 6 qualifying venues within 2,414 m. |
| Tranquility | Low | Urban-centre settlement; 12 activity venues and 5 restaurants within 1,600 m. |
| Nature and transit | Not scored | Provider results for these dimensions hit their cap, so a band would understate the area. Named venues appear in the tables. |
Voyza does not assign a safety band for Sheraton Dallas Hotel. Citywide Dallas Police Department dashboards report 2025 and early-2026 counts and year-over-year changes, but no comparable per-100,000 rates for Dallas and Dallas County covering the same completed year were located. Confidence is low and the assessment is descriptive only. The hotel coordinates were used only to identify Dallas jurisdiction. Nothing here describes the immediate blocks. Missing evidence is not treated as evidence of lower concern. Assessment current to September 22, 2026.
9.0/10 Exceptional (587 verified reviews). Review scores on this page are summarized from confirmed-stay partner data on Voyza.
Rooms are spacious and clean but dated, with some staff appearing tired.
The staff are very attentive, friendly, and helpful throughout the stay.
Great location next to food spots, making it convenient for guests.
Rooms are spacious but outdated, and some amenities are lacking.
Good range of amenities, though some items like the coffee machine could be improved.
Overpriced for the quality, especially considering outdated rooms.
Breakfast staff were rude and breakfast inclusions were problematic.
Generally enjoyable stay with several highlights, though some issues were noted.
Please note that self-parking and valet parking are possible at surcharge. The first 20 minutes of self-parking are free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.
Check-in: 04:00 PM
Check-out: 11:00 AM
Pets up to 50 pounds are welcome at no additional charge, according to the property. Children stay free when they use existing bedding. Cribs are free on request.
The September 2026 hotel guide lists self-parking at $30 per day and valet at $55 per day. Those are guide figures, not a live quote. The hotel lists an on-site electric vehicle charging station.
The hotel has 230,000 square feet of event space, 60 meeting rooms, and five ballrooms, and it can host functions for up to 5,000 people. The Sheraton Dallas and Dallas Marriott Downtown are linked by a sky bridge. Contact the hotel for a group contract.
The hotel guide does not publish check-in or check-out times. The times above come from the live booking feed when it is present. The property lists express check-in, express check-out, and a 24-hour front desk. Connecting rooms are available on request.
The Sheraton Dallas Hotel guide does not publish a green-building certification. The charger and garden below are published amenities, not a sustainability rating.
Cite-ready summary for Sheraton Dallas Hotel. Live prices stay in the booking widget. The observed rate and parking fees are from the hotel guide, not a current quote.
| Field | Detail |
|---|---|
| Hotel name | Sheraton Dallas Hotel |
| Property type | Four-star full-service convention hotel |
| Star rating | 4 stars |
| Brand | Sheraton, Marriott Bonvoy |
| Guest rating | 9.0/10 (587 reviews) |
| Address | 400 Olive St, Dallas, TX, 75201 |
| Neighborhood | Downtown Dallas, City Center District |
| City | Dallas, TX |
| Room count | Pending confirmation in the at-a-glance table; body publishes 1,841 guest rooms and 242 suites |
| Towers and floors | Three interconnected towers, 42 stories |
| On-site restaurants | Open Palette, Draft Sports Bar and Lounge, The Parlor, Open Mkt |
| Pools | Outdoor rooftop pool; fee not published |
| Fitness center | Complimentary for all guests (property). Supplier data lists a surcharge |
| Event space | 230,000 sq ft; up to 5,000 guests |
| Airport | Dallas Love Field (DAL) — 5.16 miles straight-line, 19-minute Mapbox drive |
| Check-in | 04:00 PM |
| Check-out | 11:00 AM |
| Pets allowed | Up to 50 lb, no additional charge (property) |
| Self-parking | $30 per day (September 2026 hotel guide; not a live quote) |
| Valet parking | $55 per day (September 2026 hotel guide; not a live quote) |
| Observed nightly rate | About $228 average; from about $115 (September 2026 guide; not a live quote) |
| Green building | No certification published in the hotel guide |
| Cancellation | Flexible and non-refundable rates appear in Rooms & rates |
Want more context before you book? Read the full Sheraton Dallas Hotel guide.
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