Most guests describe rooms as clean, but there is at least one severe cleanliness complaint (hair and pubic hair in bathtub) that lowers the score slightly.

Many reports of friendly, helpful and welcoming staff; however there are isolated service failures (rude front desk, double charge and delayed refund) that reduce the rating slightly.

Multiple reviewers highlight a very convenient, central location; consistently praised as a strong point of the property.

Rooms are often described as comfortable and appropriately sized, but repeated noise from other rooms/above and some complaints about uncomfortable pillows lower this score.

Amenities such as a breakfast buffet, gym, snack bar and happy hour are appreciated, though pool issues (cloudy water, strong chlorine smell) and absence of a hot tub are noted.

Several guests mention good pricing and value, but complaints about a $50 pre-authorization, being charged twice, and one comment about price for seniors slightly reduce perceived value.

Breakfast receives consistent high praise (variety, quality, described as 'amazing' by multiple reviewers); F&B is a notable positive for the property.

Despite some isolated negatives (noise, billing, occasional rudeness), the majority of reviews indicate a very positive stay (would stay again, great sleep, staff helpful), justifying a top overall experience score.