Multiple guests reported dirty rooms and bathrooms (hairs in sink, dirty toilet), gross windows, and worn surfaces, though some reviews noted rooms were clean; overall cleanliness is below expectation.

Staff frequently described as very friendly and accommodating (notably breakfast attendant 'Kathy'); a few isolated issues (unfriendly day shift, housekeeping waking guests, a problematic check-in) are noted but overall service is a strong positive.

Several guests found the property hard to find, with awkward parking and large empty lots requiring a car; location convenience is mixed and somewhat inconvenient for some.

Rooms praised for size and comfortable beds; some reports of worn decor and minor upkeep issues, but generally room comfort and space are strong.

Amenities are a standout feature — repeatedly praised 24/7 pool and hot tub, on-site washers and other facilities performed very well for guests.

Some guests wished rates were lower and one reported a booking/refund dispute; overall guests felt the property offered reasonable value given its amenities and service.

Breakfast and buffet service received many strong positive comments (helpful attendants, good offerings), though a few guests criticized quality on specific occasions; overall F&B leans positive.

Many guests reported an excellent stay and said they'd return, highlighting staff friendliness, pool access, and comfortable rooms; isolated negatives (cleanliness, parking, booking issues) tempered but did not dominate the overall experience.