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Holiday Inn Express & Suites - Cincinnati NE - Red Bank Road by IHG
5311 HETZELL STREET, Cincinnati, OH
5311 HETZELL STREET, Cincinnati, OH, 45227
Nov 7 – Nov 8
1 night · 2 travelers, 1 room
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5311 HETZELL STREET, Cincinnati, OH
Open in Google MapsDefault view is roughly a 1-mile context around the property pin (straight-line radius, not drive time).
Holiday Inn Express & Suites - Cincinnati NE - Red Bank Road by IHG sits in Cincinnati, OH, placing guests inside a defined metro market with its own dining clusters, transit spine, and visitor corridors. As a hotel, Holiday Inn Express & Suites - Cincinnati NE - Red Bank Road by IHG is typically chosen for access to both the immediate blocks around the building and the wider Cincinnati activity zones travelers care about. Straight-line distances to nearby reference points are listed in the FAQ below and are computed from coordinates returned by the geocoder; real routing, traffic, and terminal time will differ—treat them as orientation, not ETA guarantees. Neighborhood character shifts by block: central business districts skew toward meetings and dining strips, resort corridors skew toward leisure venues, and airport-adjacent pockets skew toward quick turnarounds. When planning days in Cincinnati, pair the map above with your maps app so you can compare walking, transit, and rideshare options block by block.
Rooms frequently described as clean and 'impeccable'; multiple guests praised housekeeping. Some isolated issues noted (hallway odor on one floor, spoiled food left in a microwave, and an instance of a wet bed requiring a room change).
Staff is often described as friendly and pleasant at the front desk, with several guests highlighting helpful personnel. Service lapses include slow/absent staff at the market desk, difficulty contacting a night desk attendant, and occasional operational issues (card reader battery).
Many guests praised the convenient location near venues and the university, and easy driving access. A few noted drawbacks such as being tucked behind other buildings (no view) and nearby construction.
Beds and pillows described as very comfortable; rooms are modern and generally in good shape. Negative points include thin walls/poor sound insulation, cheaply constructed feel for some, and minor maintenance issues (dresser drawer popping open).
Breakfast offering generally positive but inconsistent (pancake machine failures, limited options); pool reported as outdated or cold; missing ice machine and intermittent towel/restocking problems noted.
Several guests said the price was good and the stay felt like good value, though a few felt it was slightly overpriced given some amenities or construction issues.
Breakfast receives mixed reviews: some praise the offerings, others cite limited options, a broken pancake machine, weak coffee, and watered-down juices—overall serviceable but inconsistent.
Overall mostly positive with many guests willing to stay again and recommending the property; occasional disappointing stays driven by noise, service lapses, or specific cleanliness/amenity issues.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Check-in: 03:00 PM
Check-out: 11:00 AM
Set guests separately for each room.
Child ages are required for accurate availability and pricing.