Level Chicago - River North
Voyza AI summary
Level Chicago - River North is a 4-star hotels in Chicago. Guest sentiment is solid at 8.8/10 based on 209 guest reviews. Self parking is available for your convenience. Practical perks include parking options.
About Level Chicago - River North
Luxurious Amenities
Indulge in our upscale hotel's luxurious amenities including a fitness center, a seasonal outdoor pool, and bicycles to rent for exploring the city.
Convenient Services
Enjoy complimentary wireless internet access, concierge services, and barbecue grills at your disposal during your stay. Self parking is available for your convenience.
Cozy Accommodations
Relax in one of our 99 individually furnished guestrooms with fully equipped kitchens, private balconies, and premium bedding. Stay entertained with flat-screen TVs and stay connected with free Wi-Fi.
With a stay at Level Chicago - River North, immerse yourself in a centrally located upscale hotel in Chicago, minutes away from popular attractions. Book now for a memorable experience!
Amenities
Location
Map and distance table use the property coordinates. Miles are straight-line (great-circle), not driving distance—confirm routes in your maps app.
Address
369 W Grand Ave, Chicago
Open in Google MapsMap
Default view is roughly a 1-mile context around the property pin (straight-line radius, not drive time).
Distance table
Source: OpenStreetMap Nominatim.
Neighborhood
Level Chicago - River North sits in Chicago, placing guests inside a defined metro market with its own dining clusters, transit spine, and visitor corridors. As a Hotels, Level Chicago - River North is typically chosen for access to both the immediate blocks around the building and the wider Chicago activity zones travelers care about. Straight-line miles in the tables below are computed from coordinates returned by the geocoder; real routing, traffic, and terminal time will differ—treat them as orientation, not ETA guarantees. Neighborhood character shifts by block: central business districts skew toward meetings and dining strips, resort corridors skew toward leisure venues, and airport-adjacent pockets skew toward quick turnarounds. When planning days in Chicago, pair the nearby lists with your maps app so you can compare walking, transit, and rideshare options block by block.
Guest reviews
Cleanliness
7.9Multiple reviews mentioned cleanliness issues such as sticky floors and stained sheets.
Service
9.4Overall positive sentiment about the front desk staff being friendly and attentive.
Location
9.4Many reviews highlighted the perfect location and great views.
Room Quality
8.4Positive remarks about room quality, though some rooms lacked amenities like working phones.
Amenities
8.9Amenities appeared good, but some guests mentioned the lack of ice machines as a downside.
Value for Money
8.9Overall value was perceived positively based on location and amenities.
Food and Beverage
8.4Not directly mentioned; assigned a score reflective of general sentiment.
Overall Experience
9.2A combination of positive reviews indicating a strong overall experience.
What guests liked
What could be better
Policies & house rules
- The seasonal pool will be open from May 01 to September 30.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Check-in / Check-out
Check-in: 04:00 PM – 12:00 AM
Check-out: 11:00 AM
Sustainability Certifications
- Property confirms they are implementing guest safety measures
- Property confirms they are implementing enhanced cleaning measures
Pets
- Only dogs and cats are allowed
- Service animals are exempt from fees/restrictions
- Pets allowed
- Service animals are allowed
General
- Guest accommodation is sealed after cleaning
- Guests are provided with free hand sanitizer
- Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
- Cashless transactions are available
- Masks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Staff wears personal protective equipment
- Property is cleaned with disinfectant
- Professional property host/manager
- Protective clothing is available to guests
- Commonly-touched surfaces are cleaned with disinfectant
- Shield between guests and staff in main contact areas
- Gap period enforced between guest stays - 24 hours
Check-in & Check-out
- Contactless check-out is available
Guest type
- Essential workers only - NO
Frequently asked questions
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