Multiple guests commented that the property and rooms are new, very clean and well maintained; no significant housekeeping complaints inside rooms.

Staff repeatedly praised as helpful and accommodating (e.g., birthday recognition, friendly front desk); one review noted limited English ability among some staff members.

Excellent central location (close to the red line, heart of Chinatown, minutes from attractions) but a few guests noted Chinatown street cleanliness and that some rooms face noisy tracks/highway.

Rooms described as comfortable, clean, spacious with good beds and showers; however some guests found rooms small for the price and several reported noise from passing trains or highway.

Breakfast offering is strong, but the dining room can be crowded and equipment (toaster) slow; parking availability and garage crowding, limited ice machines on floors, and lobby air freshener were noted as issues.

Mixed signals: some guests found the price reasonable, while others felt it was not worth the expense due to unexpected parking fees, deposit/incident charges, and perceived room size vs price.

Breakfast repeatedly described as excellent and above typical continental offerings (scrambled eggs singled out); minor negatives about items being taken away near closing and occasional beverage comments.

Overall very positive guest experience driven by cleanliness, breakfast and helpful staff; primary detractors were noise for certain rooms and parking/fee-related frustrations.