Holiday Inn Chicago – Midway Airport S by IHG — Chicago, IL

Many guests appreciated the clean rooms, although some noted cleanliness issues such as hairs in the shower and areas in the room that smelled like urine.

The proficiency of the service varied, with some guests praising specific staff members while others had negative experiences with slow check-in processes and unmet requests for towels.

The proximity to the airport was frequently mentioned as a positive aspect, though some guests found the hotel to be a bit far from other desired locations.

Guests enjoyed spacious and quiet rooms, but some encountered issues with smells of smoke, strange bathroom layouts, and a lack of expected amenities like microwaves.

Shuttle services and good breakfast were highlighted, but the lack of daily room cleaning, closed restaurant, and absence of complimentary water detracted from the experience.

Many guests felt that the additional charges for parking, breakfast, and the cost of the room did not provide good value, with some feeling the pricing was too high for what was offered.

Breakfast was generally appreciated for its quality, but some guests were dissatisfied with having to pay for it, and the temporary closure of the restaurant limited options.

Guests had mixed overall experiences, with the majority commending the staff and room cleanliness, but many expressed frustration over service and additional costs.