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Location

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Address

Map

Default view is roughly a 1-mile context around the property pin.

Distance table

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CategoryLocationStraight-line distance

Holiday Inn and Suites Charleston West by IHG

8.2
Holiday Inn and Suites Charleston West by IHG exterior or lobby in Charleston, WV — main listing photo
Holiday Inn and Suites Charleston West by IHG interior in Charleston, WV — gallery photo 2
Holiday Inn and Suites Charleston West by IHG property views in Charleston, WV — gallery photo 3
3-Star Hotels

Holiday Inn and Suites Charleston West by IHG — Charleston, WV

400 Second Ave, Charleston, WV

More hotels in Charleston, WV

AboutRooms & ratesAmenitiesLocationReviewsPoliciesFAQ
AboutRooms & ratesAmenitiesLocationReviewsPoliciesFAQ

Voyza AI summary

Holiday Inn and Suites Charleston West by IHG is a 3-star hotels in Charleston, WV. Guest sentiment is solid at 8.2/10 based on 590 guest reviews. Dining Options and Services Start your day with a delicious breakfast at The Mosa Cafe and Grille, offering a variety of hot beverages, fresh fruit, and pastries. Free public parking is possible on site (reservation is needed). Practical perks include parking options, shuttle access, on-site dining.

TypeHotels
LocationCharleston, WV

About Holiday Inn and Suites Charleston West by IHG

Modern Amenities and Comfortable Rooms

The Charleston West Holiday Inn and Suites, conveniently situated near Interstate 64, offers a comfortable stay with modern amenities. Guests can enjoy free Wi-Fi, plush bedding, and in-room conveniences like a microwave and refrigerator.

Dining Options and Services

Start your day with a delicious breakfast at The Mosa Cafe and Grille, offering a variety of hot beverages, fresh fruit, and pastries. Additionally, dinner is served nightly for your convenience.

Fitness and Business Facilities

Stay active in the fitness center or unwind in the hot tub. For business travelers, take advantage of the on-site business center that provides fax and photocopying services.

Experience a perfect blend of comfort and convenience at Charleston West Holiday Inn and Suites. Book now for a delightful stay!

Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
Garden
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out

Location

Map and distance table use the property coordinates. Miles are straight-line (great-circle), not driving distance—confirm routes in your maps app.

Address

400 Second Ave, Charleston, WV

Open in Google Maps

Map

Default view is roughly a 1-mile context around the property pin (straight-line radius, not drive time).

Neighborhood

Holiday Inn and Suites Charleston West by IHG sits in Charleston, WV, placing guests inside a defined metro market with its own dining clusters, transit spine, and visitor corridors. As a Hotels, Holiday Inn and Suites Charleston West by IHG is typically chosen for access to both the immediate blocks around the building and the wider Charleston activity zones travelers care about. Straight-line miles in the tables below are computed from coordinates returned by the geocoder; real routing, traffic, and terminal time will differ—treat them as orientation, not ETA guarantees. Neighborhood character shifts by block: central business districts skew toward meetings and dining strips, resort corridors skew toward leisure venues, and airport-adjacent pockets skew toward quick turnarounds. When planning days in Charleston, pair the nearby lists with your maps app so you can compare walking, transit, and rideshare options block by block.

Guest reviews

8.2
(590 reviews)

Cleanliness

7.7

Room cleanliness was inconsistent, with reports of dirty carpets and issues in bathrooms.

Service

8.6

Staff were pleasant and helpful, though experiences varied at the front desk.

Location

9.2

The location was perfect for guests' needs, conveniently off the highway.

Room Quality

8.1

Rooms were comfortable, but some guests reported issues with accessibility.

Amenities

8.7

Pool and hot tub were well-received, but some amenities not functioning properly.

Value for Money

7.6

Concerns about the price given outdated facilities and lack of inclusivity in services.

Food and Beverage

7.7

Breakfast was not included and had issues with service; breakfast should be clear at check-in.

Overall Experience

8.1

Overall experience varied; while some enjoyed their stay, significant issues detracted from satisfaction.

What guests liked

Great locationComfortable roomsClean pool and hot tubPleasant staff

What could be better

Inconsistent cleanlinessPoorly trained front desk staffLack of breakfast clarityOutdated facilities
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Policies & house rules

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check-in / Check-out

Check-in: 03:00 PM – 12:00 AM

Check-out: 12:00 PM

Internet

  • WiFi is available in all areas and is free of charge.

Children and extra bed policy

  • Children of any age are allowed. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

Groups

  • When booking more than 6 rooms, different policies and additional supplements may apply.

Parking

  • Free public parking is possible on site (reservation is needed).

Pets

  • Pets are allowed. Charges may be applicable.

Frequently asked questions

3-Star Hotels
8.2/10

Up to 6 adults per room, up to 8 rooms per booking.

Secure booking.
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