citizenM Boston Back Bay
Voyza AI summary
citizenM Boston Back Bay is a 4-star hotels in Boston. Guest sentiment is solid at 9.0/10 based on 4,130 guest reviews. Practical perks include on-site dining.
About citizenM Boston Back Bay
Prime Location in Boston Center
Modern Amenities
Delicious Breakfast Options
Book your stay at citizenM Boston Back Bay now for an unforgettable experience!
Rooms & rates
King Room - Accessible
Room Only
King Room - High Floor
Room Only
King Room with Premium View
Room Only
King Room
Breakfast Included
Room, 1 King Bed, City View
Room Only
Amenities
Location
Map and distance table use the property coordinates. Miles are straight-line (great-circle), not driving distance—confirm routes in your maps app.
Address
408 Newbury street, Boston
Open in Google MapsMap
Default view is roughly a 1-mile context around the property pin (straight-line radius, not drive time).
Distance table
Source: OpenStreetMap Nominatim.
Neighborhood
citizenM Boston Back Bay sits in Boston, placing guests inside a defined metro market with its own dining clusters, transit spine, and visitor corridors. As a Hotels, citizenM Boston Back Bay is typically chosen for access to both the immediate blocks around the building and the wider Boston activity zones travelers care about. Straight-line miles in the tables below are computed from coordinates returned by the geocoder; real routing, traffic, and terminal time will differ—treat them as orientation, not ETA guarantees. Neighborhood character shifts by block: central business districts skew toward meetings and dining strips, resort corridors skew toward leisure venues, and airport-adjacent pockets skew toward quick turnarounds. When planning days in Boston, pair the nearby lists with your maps app so you can compare walking, transit, and rideshare options block by block.
Guest reviews
Cleanliness
8.5Reviews noted the rooms were clean, but some mentioned issues such as a broken hairdryer.
Service
9.0Mixed feelings about service; while some praised friendliness, there were complaints about responsiveness.
Location
9.5Multiple reviews highlighted the excellent location of the hotel.
Room Quality
9.0Rooms were modern and comfortable; some concerns about size and storage.
Amenities
8.5Amenities were generally good, but lacking laundry service and some essential items.
Value for Money
9.5Many reviews noted good value for the quality provided, particularly breakfast.
Food and Beverage
8.5Some positive comments on breakfast, but mention of limited in-room coffee/tea supply.
Overall Experience
9.5Overall satisfaction with the stay; many would return.
What guests liked
What could be better
Policies & house rules
Check-in / Check-out
Check-in: 02:00 PM – 12:00 AM
Check-out: 11:00 AM
Frequently asked questions
Similar hotels in Boston
incl. taxes & fees
Same pricing basis as city search results for these dates (lowest mapped room).