Several guests called out outdated and dirty room elements (tons of hair in the shower, dated fixtures and small pillows), indicating below-average cleanliness in at least some rooms.

Staff are repeatedly described as friendly and helpful (specific praise for registration staff and an employee named Maddie who resolved a booking problem). Some communication hiccups (front desk/shuttle schedule) were noted, but overall service is a strong point.

Multiple reviews rave about the riverside location, walking areas and views; location is consistently cited as a major plus.

Mixed feedback: comfortable beds for some guests but other reports of outdated rooms, odd/small pillows, difficulty with hot water and noise from upper floors — solid but inconsistent room quality.

Amenities (indoor/outdoor pools, poolside bar, games, live entertainment, shuttle service) are highlighted as major strengths; weekend crowding impacts the chill vibe but overall amenities are excellent.

Several guests felt the hotel was expensive for weekends and at least one said it wasn't worth the price for a weekend stay; good value noted on weekdays but concerns about weekend pricing lower this score.

Consistently high marks for breakfast (called exceptional/unbelievable buffet), enjoyable live music in dining areas and generally good dinner options; occasional service attentiveness issues noted but food quality is a highlight.

The aggregate guest sentiment is very positive — many say they'd return, call the stay excellent and praise location, food, staff and grounds. Minor negatives (weekend crowding, isolated cleanliness/room issues) do not outweigh the overall excellent experience.