Consistently negative: multiple reports of stained carpets and rugs, dirty/unnwashed sheets, cobwebs, musty smells, a cockroach sighting, wet bedding and clogged tubs — overall cleanliness is poor.

Mixed but largely positive in-person: several guests describe staff as very nice and apologetic (helped move guests when issues occurred). Service reliability reduced by billing errors (double charges) and lack of callbacks.

Frequently praised: close proximity to downtown and campus mentioned repeatedly; location is a clear strength.

Mixed: some guests reported comfortable beds and cool rooms, while others experienced stained carpets, unavailable requested bed types, wet bedding, and occasional maintenance issues.

Mixed amenities: reports of a broken in-room coffee maker, only an outdoor pool, no small items in room (paper/pen/Bible), but some guests enjoyed balcony rooms and basic amenities.

Below expectation for the price for some guests: complaints about double charges, having to pay again at check-in, and statements that the property isn’t worth the charged rate.

Variable: several comments that breakfast was second-rate and the bar was closed at times, though at least one guest reported a good breakfast.

Mixed overall: poor cleanliness and billing issues weigh down the stay, but strong location and helpful in-person staff balance the experience, resulting in a mediocre overall impression.