Consistently praised across reviews: multiple guests specifically called the rooms and property 'very clean', 'clean and beautifully furnished' and noted a 'clean and big room'.

Overall very positive — staff repeatedly described as friendly, helpful and kind (specific praise for valet attendant Mr. Earl). There are a few isolated negatives (one guest reported staff couldn't find a booking), hence slightly below perfect.

Strong positive sentiment: several guests noted the downtown location and convenience to BJCC/Legacy Arena and local points of interest.

Generally comfortable and nicely laid out (separate living/sleeping areas, comfortable beds), but some mentions of dated areas, a non-working TV for one party and requests for extra pillows.

Noted shortcomings: no vending machines, onsite market empty during a stay, no in-room microwave, elevator issues and parking handled by a separate company — several guests called out limited or missing amenities.

Mixed sentiment: guests appreciated the historic, renovated property and service, but many cited extra costs (eg. $38 valet, paid parking not expected) and pricey breakfast options affecting perceived value.

Mixed to negative comments about breakfast: some guests liked the breakfast, but multiple reports of limited selections, a removed complimentary breakfast, repetitive options (grits/only pork sausage) and an expensive restaurant-only breakfast option.

Strongly positive overall — many guests said they'd return and recommended the hotel, praising the historic property, renovations and helpful staff despite some amenity and parking issues.