Multiple reports of cigarette burns, dingy carpets, moldy shower grout and missed housekeeping (no towels/toilet paper replenishment), indicating below-average cleanliness.

Staff were frequently described as very friendly and helpful; a few check-in/billing issues and an unfriendly desk agent were noted but service is generally a strong point.

Location praised as convenient and easy to access off the interstate; rooms with windows that open were appreciated — overall a positive location experience.

Rooms often described as outdated, hot (AC issues), with lumpy mattresses, scratched furniture, stained couches and specific failures (jacuzzi not draining, dripping bathtub) — below average room quality.

Basic amenities include a rotating/free breakfast and family suites; however no pool yet and a reported non-draining jacuzzi reduce perceived amenity quality.

Multiple guests called the hotel a good value or worth the price, especially for families and pet travelers, making value perception clearly positive.

Breakfast is consistently mentioned as included and generally decent with rotating options and items like soy milk available, though selection was described as limited by some guests.

Overall stays are described as pleasant, quiet and comfortable by many guests, with recurring issues (cleanliness, room problems) tempering the otherwise positive experience.