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Location

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Address

Map

Default view is roughly a 1-mile context around the property pin.

Distance table

Finding nearby airports, landmarks, and transit points.

CategoryLocationStraight-line distance

The Highlands at Sugar

8.6
The Highlands at Sugar exterior or lobby in Banner Elk, NC — main listing photo
The Highlands at Sugar interior in Banner Elk, NC — gallery photo 2
The Highlands at Sugar property views in Banner Elk, NC — gallery photo 3
3-Star Hotels

The Highlands at Sugar — Banner Elk, NC

2173 Sugar Mountain Drive, Banner Elk, NC

More hotels in Banner Elk, NC

AboutRooms & ratesAmenitiesLocationReviewsPoliciesFAQ
AboutRooms & ratesAmenitiesLocationReviewsPoliciesFAQ

Voyza AI summary

The Highlands at Sugar is a 3-star hotels in Banner Elk, NC. Guest sentiment is solid at 8.6/10 based on 340 guest reviews. Free private parking is possible on site (reservation is not needed). Practical perks include parking options.

TypeHotels
LocationBanner Elk, NC

About The Highlands at Sugar

Luxurious Amenities and Relaxation
Indulge in the comfort of a spa bath, cozy fireplace, and entertainment in the games room. Unwind in the sauna and hot tub for the ultimate relaxation experience.

Family-Friendly Fun
Enjoy quality time with your loved ones at the children's playground and bond over a BBQ. The games room with billiards and table tennis offers entertainment for all ages.

Convenient Location
Explore nearby attractions like Sugar Mountain Golf Club for outdoor activities or visit Lees-McRae College and Banner Elk city center. The Highlands at Sugar offers a perfect blend of convenience and leisure.

Book now for an unforgettable stay at The Highlands at Sugar, where luxury and entertainment meet for a memorable vacation experience.

Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
Heating
Family rooms
BBQ facilities
Fax/photocopying
Hot tub/Jacuzzi
Children's playground
Sauna
Table tennis
Billiards
Private parking
Board games/puzzles
Kids' outdoor play equipment
Vending machine - drinks
Indoor pool

Location

Map and distance table use the property coordinates. Miles are straight-line (great-circle), not driving distance—confirm routes in your maps app.

Address

2173 Sugar Mountain Drive, Banner Elk, NC

Open in Google Maps

Map

Default view is roughly a 1-mile context around the property pin (straight-line radius, not drive time).

Neighborhood

The Highlands at Sugar sits in Banner Elk, NC, placing guests inside a defined metro market with its own dining clusters, transit spine, and visitor corridors. As a Hotels, The Highlands at Sugar is typically chosen for access to both the immediate blocks around the building and the wider Banner Elk activity zones travelers care about. Straight-line miles in the tables below are computed from coordinates returned by the geocoder; real routing, traffic, and terminal time will differ—treat them as orientation, not ETA guarantees. Neighborhood character shifts by block: central business districts skew toward meetings and dining strips, resort corridors skew toward leisure venues, and airport-adjacent pockets skew toward quick turnarounds. When planning days in Banner Elk, pair the nearby lists with your maps app so you can compare walking, transit, and rideshare options block by block.

Guest reviews

8.6
(340 reviews)

Cleanliness

8.1

Several mentions of cleanliness were positive, but a few reviews indicated some maintenance issues.

Service

9.1

Consistently warm and helpful front desk staff, positive mentions about the reception.

Location

9.1

Location was praised repeatedly, with many reviews highlighting its convenience and beautiful views.

Room Quality

8.1

Some units felt outdated and had maintenance issues, lowering the score.

Amenities

8.6

Positive mentions of amenities like the pool, but some amenities were lacking or broken.

Value for Money

8.6

Considered a good value for the experience, especially compared to nearby hotels.

Food and Beverage

8.6

No specific mentions in reviews, assigned 'Standard quality for this hotel tier'.

Overall Experience

8.6

Generally very positive experiences, with a few isolated complaints.

What guests liked

Great locationHelpful staffSpacious unitsGood amenities

What could be better

Some units outdatedMaintenance issuesLack of certain amenities
Loading written guest reviews...

Policies & house rules

If expecting to arrive outside check-in hours, please contact property in advance for check-in instructions. Guests must be 25 years of age or older to check in without an official parent or guardian. This property is a Vacation Ownership Property, which means at times guests may be required to change apartments during their stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check-in / Check-out

Check-in: 04:00 PM – 05:00 PM

Check-out: 10:00 AM

Parking

  • Free private parking is possible on site (reservation is not needed).

Children and extra bed policy

  • Children of any age are allowed. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

Internet

  • WiFi is available in public areas and is free of charge.

Pets

  • Pets are not allowed.

Frequently asked questions

3-Star Hotels
8.6/10

Up to 6 adults per room, up to 8 rooms per booking.

Secure booking.
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