Mixed reports: many guests said rooms were clean, but several notable cleanliness problems were reported (cat urine smell in one room, hair in the pool, dirt on hot tub floor, slow-draining shower and dirty areas).

Generally very positive: multiple mentions of friendly, helpful staff and the front desk assisting with early check-in and vouchers; isolated negative incident with a restaurant overcharge.

Strong location noted repeatedly — convenient to restaurants and meeting needs; some guests mentioned weekend parking can be difficult.

Comfortable beds and generally clean rooms praised, but issues with soundproofing, a few rooms missing expected furniture (couch), doors not closing properly, and shower noise/temperature/pressure problems.

Good on-site amenities (pool, hot tub, bar/restaurant) are a strong draw, but guests reported the hot tub being closed or not working and maintenance/cleanliness issues in shared facilities.

Multiple complaints about unexpected charges (breakfast not actually complimentary, expensive add-ons, and one billing overcharge), reducing perceived value despite comfortable beds and location.

Mixed impressions: some guests praised the breakfast buffet and on-site restaurant, while others noted breakfast was not included, coffee was poor, and there was an overcharge incident.

Overall stays are positive for many guests due to friendly staff, comfortable beds and good location; however, specific issues (breakfast/charges, cleanliness incidents, hot tub problems, soundproofing) temper some experiences.