Mixed signals: several guests praise spotlessly clean rooms, but multiple reports call out carpets needing deep steam cleaning, frayed towels, condensation issues in bathrooms and sightings of spiders (recommendation for pest control).

Strongly positive: numerous comments highlight friendly, helpful and professional staff (front desk, valet, named staff praised). Some isolated service slowdowns in the restaurant/bar when understaffed.

Consistently praised: described as a great, convenient and lovely location; easy walk to the centre/river and well placed for Alexandria.

Generally very positive: rooms described as spacious, well decorated, modern and luxurious with large showers; isolated negatives include uncomfortable beds for some guests and AC units that were noisy or not cooling properly.

Mostly positive facility impressions (modern lobby, dining room, valet), but repeated notes about dim/dark lighting in lobby/corridors, requests for better cleaning of public areas, and absence of a pool.

Mixed: many guests felt the stay was good value and comfortable, but there are complaints about price and perceived overcharge for parking.

Food quality is praised (high quality, delicious); main downside is occasional slow service/long waits and pacing issues in the restaurant when understaffed.

Very positive overarching sentiment: many guests call the stay amazing, would book again, and describe this as one of the best hotels they've visited.